Garden of Wisdom cannot accept returns for raw materials (oils, powders, butters, hydrosols, actives, etc.) unless there is a defect in the raw material or the wrong product was shipped to you.
We will only offer store credit on unopened products which do not have a sample size available. Samples are considered the smallest size of any product. For example, of the 1 oz and 4 oz Hydrating Mists we offer, the 1 oz is the sample size, and since our serums are offered as either .25 oz or 1 oz, the .25 oz is the sample size. If you are unsure, please don't hesitate to contact us.
If you are considering the addition of a new product to your routine, we encourage you to first purchase the sample size before purchasing the full size. Skin compatibility will be solely at your discretion, therefore it's best to invest in the sample size to allow for possible skin sensitivities.
When returning a full size opened product (for store credit) that did not have a sample
size available, please notify us first to request authorization.