Monday - Friday 10 am - 2 pm (break for lunch at 12 pm) Mountain Standard Time (Arizona)
At this time we only have the following chats available.
if you have a yahoo or gmail account -
gmail - firstname.lastname@example.org
yahoo - email@example.com
(we do not monitor this one for email - only for chat)
When you add us make sure to send a message with
your name and that you are a GoW customer or it will get rejected.
We get alot of spambots :(
Please enter your name, email address, question and order number
(if applicable) upon entering the chat. Thank you! :)
Due to the volume of emails and chats we receive, we try to keep our chats to no longer than 10 - 15 minutes. If the chat is going to be longer than this we will usually ask to reply via email.
We will reply to you as soon as possible. Sometimes she is on the phone with a client so may not be able to get back to you immediately. If she is not able to get back to you while you are still connected to the chat, she will email you if you have left your email address.